European conference of the national institutes for
professional insurance education

8th and 9th November 2001 in Switzerland
Unfortunately the Hungarian Insurance Training Centre is not able to host this year's conference. The conference will still take place with nearly the same programme. The venue will be in Switzerland.

As decided by the Preparatory Committee the Theme for the Conference
will be:
Launching e-learning in insurance education and training
(practical solutions)

General Information
Workshops
Programme
GENERAL INFORMATION
Organisers
Berufsbildungswerk der Deutschen Versicherungswirtschaft (BWV), Germany

Association pour la Formation professionnelle en Assurances AFA/VBV, Switzerland

Contact
AFA/VBV
Phone ++41 31 328 26 26
Fax ++ 41 31 328 26 28
e-mail nadia.zuercher@vbv.ch

Programme
The theme for the Conference will be: Launching e-learning in insurance education and training (practical solutions)
The Programme will try to cover the different aspects of the main topic of the conference through the lecturers and the workshops.

Official Seminar Languages
The official language of the conference is ENGLISH

Venue
Garten Hotel, Stadthausstrasse 4,
8400 Winterthur, Switzerland
(approx. 15 minutes by train from Zurich Airport)

WORKSHOPS – EXCHANGE OF EXPERIENCE
As in previous Conferences we found the small group discussion about the theme of this Conference very important. There will be 3 workshops each covering four or five questions. The workshops will be held in two rounds that all the members of the conference have the opportunity to exchange their ideas on two subjects at least.

Workshop I        Links between traditional education and e-learning
Comparison of traditional and e-learning methods of the learning and the educational activities, enhancement and detailed analysis of the differences.

Questions
1.1 How can the e-learning change the conception of learning, or does it mainly constitute a technological support?
1.2 To what extent can the traditional education method remain unchanged when the e-learning method is also used and how these two methods can be harmonized?
1.3 How can the distance learning experience be applied in e-learning?
1.4 How are the traditional training methods and educational organizations affected by the e-learning?

Workshop II        Skills and competencies of e-learning tutors
The methodology of the on-line learning is different from the traditional learning methods. The on-line learning obviously requires different personalities, characters and skills from the tutors and from the trainees as well.

Questions
2.1 What are the requirements of qualification, competence and skill for the e-learning tutors?
2.2 How can the requirements of the training be met? What procedures are adopted to get the e-diploma?
2.3 What are the differences between the job of an e-learning tutor and of a traditional teacher?
2.4 How can the conflicts be reduced between the insufficiency of the curriculum and the activity of the tutor?
2.5 By what methods can the trainees get prepared and motivated for the acceptance of e-learning?

Workshop III        Business models for e-learning
Problems of the maintenance of e-learning sites, and that of the marketing of their content

Questions
3.1 What are the tools and methods for measuring the efficiency and profitability of the e-learning education and training?
3.2 What are the main strategic elements in the corporate university and in the open/global e-learning services?
3.3 How can the development costs and the sale price of the e-learning tuition materials?
3.4 What contractual conditions (rights and obligations) are in force for the tutors, for the authors and for the maintainers of the educational materials?

You can send us at the same time any question you have and that you want to be treated during the conference/workshops.


PROGRAMME
Wednesday, 7th November 2001
Arrival of participants

20.00 The Preparatory Committee will meet and have dinner together
Thursday, 8th November 2001
08.30 Registration for the Conference

09.00 Welcome address, Opening
Introducing and presentation of the Conference Programme
Matthias Stettler, VBV/AFA, Switzerland

09.15 "The lernpark-versicherungswirtschaft.de: Tuning the Market!
An E-learning system for and within the german insurance industry"
Harald Ullrich, DVA GmbH München

09.45 Practical solutions: live-online-elearning
Markus Huber, netucate GmbH, Oberursel

10.25 Coffee break

10.45 "Building education networks with estosee.net"
Oliver Goehre, estosee AG

11.05 "E-learning inside a german insurance company" (Solution of the ERGO IG)
Thomas Fix, GBV GmbH
E-learning with the lernpark"
Werner Spielmann, DVA GmbH München

12.00 Questions and remarks

12.15

Lunch


13.45 "European Certification of Financial Services and Financial Planning"
Thomas Krämer, Berufsbildungswerk der Deutschen Versicherungswirtschaft e.V. Köln

14.15 Financial planning today
Dr. Felix Horlacher, Jürg M. Lattmann AG, Swiss Investment Counsellors, Zug

15.00 Workshops
Sharing of experience in relation to 3 topics treated by each group

3 workshops, two rounds, 1 hour each
1. Links between traditional education and e-learing
2. Skills and competencies of e-learning tutors
3. Business models for e-learning

15.00 1st round

16.00 Coffee break

16.30 2nd round

17.30 End of the first day

19.10 International Dinner
Friday, 9th November 2001
09.00 Plenary session FORUM
Presentation and discussion on the Workshops
Conclusions by Moderators

10.00 Challenges for a reinsurer in context of the terror attacks of September 11th 2001
Dr. Bruno Porro, Meber of the Management Board, Swiss Re

10.55 Coffee break

11.15 "State of the art of the Russian Insurance Market" – aspects of training.
Galina Tchernova
Institute of Insurance St-Petersburg

12.00 The future of www.EIET. org.
Matthias Stettler AFA/VBV

12.15 Next Conference – Year 2002
Spain

12.30 End of the Conference

13.00 Farewell lunch